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eZuce openUC 14.04 Release Notes

Table of Contents

Overview

This section describes the eZuce openUC 14.04 software release, including:

Software Release History

Starting with the April 2014 release, OpenUC will have a regular release cycle for new features and a new versioning schema which incorporates the Year and Month of release.

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New Features

 

Release 14.04.4

 

Release 14.04.3

MongoDB Enhancements

 

Release 14.04.2

There are no new features delivered in 14.04.2

 

Release 14.04.1

There are no new features delivered in 14.04.1

 

Release 14.04

System Requirements

For a reasonably performing system we recommend the following configuration.

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Installation and Upgrade Notes

Installation note for 14.04.3

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If you have a patch installed to your system a new patch may be required. Please contact sa@ezuce.com if think you may have a patch applied as that may be replaced during the update.

 

Installing from ISO image

Download sipxcom ISO

Download the ISO image corresponding to your hardware and write the image to a DVD.

Install sipXcom

Installing from Repository

sipXcom can be installed using the below procedure

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This utility will guide you through the process of installing openUC from the eZuce software repository.

 

Upgrade from sipXecs 4.4

Notes:

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Upgrade from sipXcom 4.6

Upgrade from sipXcom 4.6 is based on the procedure:

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Special NOTE for sipXecs 4.6 Versions Older than Update 9

The pymongo package in our sipXecs repository is outdated and should be replaced with the differently named but newer version python-pymongopackage from the EPEL repository. This allows pymongo to upgrade along with other OS packages from the upstream provider (EPEL) rather than sipXcom repository.

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Known Issues

 

Backup & Restore

 

Release 14.04.3

 

Release 14.04.2

 

Release 14.04.1

 

Release 14.04

Configuration

 

Release 14.04.3

 

Release 14.04.2

 

Release 14.04.1

 

Release 14.04

IM/Chat

 

Release 14.04.3

 

Release 14.04.2

 

Release 14.04.1

 

Release 14.04

Resolved Internally Reported Issues

 

Release 14.04.3

Resolved Customer Reported Issues

 

Release 14.04.4

 

Release 14.04.2

 

Release 14.04.1

 

Release 14.04

  • XX-10946 DNS config problem:when check to exclude NS records,they are not excluded
  • XX-10893 NTP reflection attack vulnerability
  • UC-170 Add Alarms to the system for LDAP Import errors
    • System does not provide any alarms that an LDAP import / update has failed due to a number of exceptions:
      • Connection failures / timeouts
      • Data integrity problems
  • UC-762 Backup to FTP: fails if password begins with #
  • UC-1076 Failure of a local or FTP backup should raise an alarm
    • If a backup to a local directory or backup to an FTP site does not complete successfully, an alarm should be raised to notify a System Admin of the failure
  • UC-1396 Voicemail Security - Force users to change PIN on 1st Login
    • Force new users to change their PINs on first login to voicemail or when the system administrator flags a PIN change required.
    • Tested option for single user is available as an advanced setting in Unified Messaging page (NOT enabled by default)
  • UC-1521 Restore voicemail (only) failed.
  • UC-1547 Local backup fails, Disable Homer SIP Capture services resolves
  • UC-1762 On a user by user basis bypass radius or LDAP and authenticate on database only
    • Offer the possibility to have "special" accounts on the system which are not in Radius
  • UC-1960 Reach: Need a Loud annoying Popup when Agent is Auto Logged Out and browser is minimized
    • When an Agent fails to answer a call in the Queue, the Agent is automatically Logged Out (Released)
  • UC-2131 Scheduled backup breaks mongo replication
    • If mongodump is executed on the primary server there's a chance it will cause a network partition due of cfengine running the backups.
  • UC-2132 Backup/restore did not pull in custom prompts or user email addresses
  • UC-2201 Registrar responds 200 OK without Contact info
    • This issue appears because of the new mongo Read strategy, to read from the closest node and also because the registrar is ignoring that the date is not available in Mongo
  • UC-2215 Not all files are available with http provisioning
    • In order for hoteling to login properly, you must use http provisioning but you find that not all files in the tftp root are being made available to phones
  • UC-2291 LDAP Code Improvement
    • Identify a concurrent LDAP import and generate an alarm when an import fails
  • UC-2346 LDAP import fails due to duplicate IM id
    • Importing users from multiple LDAP sources may lead to IM id's being duplicated if sAMAccountName is used