sipXecs Call Center is based on openACD which is tightly integrated into the sipxecs GUI. Questions related to openACD can be found in this section.
- How do I log into the Call Center Admin Page
- I've heard there will another small scale Call Queue system in the Open Source product to replace ACD - any details
There have been plans announced to eventually introduce the Freeswitch module mod_callcenter in the open source product. Watch the user list for details once they become available.