You must be logged in as a user, not as an administrator, to set IMAP settings such as username and password. This is so the sipXecs administrator does not have to ask a user for their IMAP username and password. The user sets this option themselves.

Click the My Information tab at the top of the page, then click Unified Messaging to change your voicemail options such as:

You will be greeted with a page similar to the following:

Voicemail Options

These are the voicemail options you can set:

PIN

If you wish to change your PIN number, you may do so here. You will also have to fill in the Confirm PIN field.

Active Greeting

This is the greeting callers hear when they are connected to your voicemail.

E-mail address

This is the email address where new voicemail notifications are sent.

Voicemail Notification

This selects the email notification option

Additional E-mail address

This is the second email address where new voicemail notifications are sent if you want notifications sent to a second address.